New AW 25/26 Collection now available
London51 Ledbury Rd, W11 2AA
M-F 10a-7pS-S 11a-8p
Composition: 100% cashmere / hand wash
This item is made to order. Please allow around 10-15 business days for delivery. Orders may take longer to ship depending on location.
We offer free shipping on all domestic orders over £500.
Non-promotional shipping rates are as follows:
We hope you love your purchase from ROAM, however, if you would like to return an item for store credit please contact us and we will send you return instructions. Items purchased from ROAM may be returned for store credit within 14 days of receipt, provided they are in their original condition. All vintage items are final sale.Please note, we reserve the right to deny returns if the items have been used, damaged, or do not meet our standards of return. All shipping fees are non-refundable unless product is determined to be defective or damaged. We recommend mailing your return with tracking and insuring the package. ROAM is not responsible if the returned package is lost or the item damaged in the mail.We do not cover return shipping costs. If you would like to exchange for a different item, we will wait until the returned item is received before sending out the new item. Shipping fees will apply each time we ship to you. Please contact us with any questions before purchasing if you are uncertain about an item.
Your order will ship 1-2 days after date of purchase. You can always log in to your customer account or use the tracking number provided in your shipment confirmation email to track packages.
